Effective Date: May 15, 2026
Introduction
Welcome to thejeannate.com (the “Website”), the official online destination for Jean Naté perfume, cologne, after bath splash, body spray, and fragrance products. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.
This Privacy Policy explains our practices regarding data collection and usage when you visit our Website, browse our product catalog, make purchases, or interact with our services. Jean Naté, a beloved Revlon classic since 1935, has built nearly 90 years of trust with our customers, and we extend that same commitment to protecting your digital privacy.
By accessing or using thejeannate.com, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please discontinue use of our Website immediately.
Our physical address is 55 Water St, New York, NY 10041-0004, USA. For privacy-related inquiries, you may contact us at support@thejeannate.com or call 800-645-9251.
What Information We Collect
We collect various types of information to provide you with an optimal shopping experience and to improve our services:
Personal Information You Provide Directly:
When you create an account, place an order, subscribe to our newsletter, or contact customer support, you may provide personal information including your name, email address, shipping address, billing address, phone number, and payment information. If you purchase Jean Naté After Bath Splash, cologne, or other products from our collection, we collect the information necessary to process and fulfill your order.
Automatically Collected Information:
When you visit our Website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type, device information, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data. We use this information to understand how visitors navigate through our product categories—whether browsing Jean Naté perfume, cologne Jean Naté, or our bath powder collection.
Transaction Information:
When you purchase products such as Jean Naté After Bath Splash (available in 8 Fl Oz, 15 Fl Oz, 16 Fl Oz, or 30 Fl Oz sizes), Jean Naté Cologne Spray, Jean Naté Powder, or gift sets, we collect order details including product selections, quantities, prices, and shipping preferences.
Communication Records:
We retain records of your communications with us, including customer service inquiries, product reviews, feedback about our Jean Naté fragrance collection, and responses to surveys or promotional campaigns.
Marketing Preferences:
If you opt-in to receive promotional emails about new products, special offers on Revlon Jean Naté classics, or updates about our after bath splash varieties, we collect your email preferences and track engagement with our marketing communications.
Use of Information
We use the collected information for the following purposes:
Order Fulfillment and Customer Service:
To process and ship your orders of Jean Naté products, including our signature after bath splash, cologne sprays, body splash varieties, and perfume powder. We use your contact information to send order confirmations, shipping notifications, and to respond to your customer service inquiries about product availability, sizing options (from our 4 Fl Oz travel size to our 30 Fl Oz value bottle), or questions about our 1935 heritage story.
Website Improvement and Personalization:
To enhance your browsing experience by analyzing how visitors interact with different sections of our Website—whether they’re exploring our “Shop By Category” section, reading about the vintage beauty secret behind Jean Naté’s creation, or checking prices on Amazon. This helps us optimize our product presentation and navigation structure.
Marketing and Communications:
To send you promotional emails about new products in the Jean Naté fragrance collection, special discounts on multi-packs (such as our 3 x 8 Fl Oz value sets), seasonal offers, and updates about our complete range from body splash Jean Naté varieties to our classic perfume powder. You can unsubscribe from these communications at any time.
Analytics and Research:
To understand customer preferences, popular product combinations (such as pairing Jean Naté After Bath Splash with Jean Naté Bath Powder), trending scent preferences, and demographic insights that help us improve our product offerings and Website content.
Legal Compliance and Fraud Prevention:
To comply with applicable laws, respond to legal requests, protect our rights and property, prevent fraudulent transactions, and ensure the security of our customers and business operations.
Product Reviews and Testimonials:
To display customer feedback and reviews about our products. As noted in our Website, we’ve analyzed 4,821 verified purchase reviews with a 4.5/5 average rating, where 92% of buyers would recommend Jean Naté products.
Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties under the following circumstances:
Service Providers:
We work with third-party companies that help us operate our business, including payment processors, shipping carriers (to deliver your Jean Naté cologne, after bath splash, or powder orders), email service providers, web hosting companies, and analytics platforms. These service providers are contractually obligated to use your information only as necessary to perform services on our behalf.
E-Commerce Platforms:
When you choose to “Check Price On Amazon” or purchase through affiliated retailers, you may be redirected to external platforms. Your interactions with these third-party retailers are governed by their respective privacy policies, not ours.
Business Transfers:
In the event of a merger, acquisition, reorganization, or sale of assets involving thejeannate.com or our parent company, your information may be transferred to the acquiring entity.
Legal Requirements:
We may disclose your information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, prevent fraud, or respond to legal processes.
Aggregate Data:
We may share anonymized, aggregate statistical data about our customers with business partners or for research purposes. For example, we might share that 87% of our customers have fond memories of mothers or grandmothers using Jean Naté, or that 83% find the scent light enough for daily wear—data points that don’t identify individual users.
Cookie Usage
Our Website uses cookies and similar tracking technologies to enhance your browsing experience:
Essential Cookies:
These cookies are necessary for the Website to function properly, enabling you to navigate our product pages, add items to your cart (such as Jean Naté After Bath Splash or cologne varieties), and complete purchases.
Analytics Cookies:
We use analytics cookies to understand how visitors use our Website—which product categories receive the most attention (perfume, cologne, splash, or powder), how long visitors spend reading our “1935 Story” page, and which pages lead to conversions.
Marketing Cookies:
These cookies track your browsing behavior to deliver relevant advertisements and personalized content about Jean Naté products you’ve viewed or might be interested in based on your browsing history.
Third-Party Cookies:
Some cookies are placed by third-party services we use for analytics, advertising, and social media integration. These third parties have their own privacy policies governing their cookie usage.
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Website, such as maintaining items in your shopping cart or remembering your preferences.
External Links
Our Website contains links to external platforms and retailers:
Third-Party Retailers:
Links to Amazon, Walmart, Target, and other retailers where Jean Naté products are sold. These platforms operate under their own privacy policies, which we encourage you to review.
CDN and Resource Providers:
Our Website may load resources from approved content delivery networks (CDNs) including cdnjs.cloudflare.com, unpkg.com, fonts.googleapis.com, and others to ensure optimal performance and display of product images and styling.
Social Media:
Links to social media platforms where you can follow Jean Naté updates. Your interactions on these platforms are governed by their respective privacy policies.
We are not responsible for the privacy practices or content of third-party websites. When you click a link leaving thejeannate.com, we recommend reviewing the destination site’s privacy policy before sharing any personal information.
Security Measures
We implement industry-standard security measures to protect your personal information:
Data Encryption:
All payment transactions are encrypted using Secure Socket Layer (SSL) technology. When you purchase Jean Naté products through our Website, your payment information is transmitted securely to our payment processors.
Access Controls:
We limit access to personal information to employees and service providers who need it to perform their job functions. All personnel with access to sensitive data are bound by confidentiality obligations.
Regular Security Audits:
We conduct periodic security assessments and updates to our systems to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Physical Security:
Our servers and data storage facilities employ physical security measures including restricted access, surveillance, and environmental controls.
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we continually work to maintain the confidentiality and integrity of your data.
User Rights and Choices
You have several rights regarding your personal information:
Access and Portability:
You may request a copy of the personal information we hold about you, including order history, account details, and communication records related to your Jean Naté purchases.
Correction:
You can update or correct your personal information by logging into your account or contacting us at support@thejeannate.com. This includes updating your shipping address for future orders of Jean Naté After Bath Splash or other products.
Deletion:
You may request deletion of your personal information, subject to legal retention requirements. Note that deleting your account may prevent you from accessing past order information or participating in loyalty programs.
Marketing Opt-Out:
You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in our marketing communications or by contacting us directly. You will continue to receive transactional emails related to your orders.
Cookie Management:
As described in the Cookie Usage section, you can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
Do Not Track:
Some browsers offer “Do Not Track” signals. Our Website currently does not respond to Do Not Track signals, but you can manage cookies through your browser settings.
To exercise any of these rights, contact us at support@thejeannate.com or call 800-645-9251. We will respond to your request within 30 days.
Protection of Minors
Our Website and products are intended for adults. We do not knowingly collect personal information from children under 13 years of age. Jean Naté perfume, cologne, after bath splash, and fragrance products are marketed to adult consumers.
If we discover that we have inadvertently collected information from a child under 13, we will delete that information immediately. If you believe a child has provided us with personal information, please contact us at support@thejeannate.com so we can take appropriate action.
Parents and guardians are encouraged to monitor their children’s online activities and educate them about sharing personal information on the internet.
CCPA Compliance
For California residents, the California Consumer Privacy Act (CCPA) provides additional rights:
Right to Know:
You can request disclosure of the categories and specific pieces of personal information we’ve collected about you over the past 12 months, including information about your Jean Naté product purchases, browsing history, and communication records.
Right to Delete:
You may request deletion of your personal information, subject to certain exceptions for legal compliance, fraud prevention, and completing transactions.
Right to Opt-Out of Sale:
We do not sell personal information as defined by the CCPA. We do not sell your information to third parties for monetary consideration.
Right to Non-Discrimination:
We will not discriminate against you for exercising your CCPA rights. You will receive the same quality of service and pricing whether or not you exercise these rights.
To submit a CCPA request, email support@thejeannate.com with “CCPA Request” in the subject line, or call 800-645-9251. We will verify your identity before processing your request and respond within 45 days.
GDPR Compliance
For residents of the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides additional protections:
Legal Basis for Processing:
We process your personal information based on: (1) contractual necessity to fulfill your orders of Jean Naté products; (2) legitimate interests in operating our business and improving our services; (3) your consent for marketing communications; and (4) legal obligations.
Data Subject Rights:
Under GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and port your data. You also have the right to withdraw consent and lodge complaints with supervisory authorities.
International Data Transfers:
If you are located in the EEA and your data is transferred to our servers in the United States, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.
Data Protection Officer:
For GDPR-related inquiries, contact our data protection representative at support@thejeannate.com.
To exercise your GDPR rights, email us with “GDPR Request” in the subject line. We will respond within one month of receiving your request.
How Long We Keep Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
Account Information:
We retain account details for as long as your account remains active, plus a reasonable period afterward to comply with legal obligations and resolve disputes.
Transaction Records:
Order history, including purchases of Jean Naté After Bath Splash, cologne, powder, and other products, is retained for at least seven years to comply with tax and financial regulations.
Marketing Data:
If you opt-in to marketing communications, we retain your preferences until you unsubscribe or request deletion.
Analytics Data:
Aggregate analytics data may be retained indefinitely in anonymized form to improve our services and understand long-term trends.
When information is no longer needed, we securely delete or anonymize it according to our data retention policies and applicable legal requirements.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. The “Effective Date” at the top of this policy indicates when it was last revised.
Notification of Changes:
For material changes that significantly affect how we collect, use, or share your information, we will notify you by email (if you’ve provided one) or by posting a prominent notice on our Website before the changes take effect.
Your Continued Use:
Your continued use of thejeannate.com after we post changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
Version History:
Previous versions of our Privacy Policy may be available upon request by contacting support@thejeannate.com.
Privacy Questions
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@thejeannate.com
Phone: 800-645-9251
Mail: Jean Naté Privacy Department, 55 Water St, New York, NY 10041-0004, USA